WATERS Wins Circle of Excellence Award
March 14, 2012
WATERS Sets the Global Standard for Customer Service with Circle of Excellence Award
Columbus, MS, WATERS Truck and Tractor, a local International commercial truck dealership, has received the International 2011 Circle of Excellence Award. It is the 31st consecutive time WATERS Truck and Tractor has been honored with this prestigious award.
The Circle of Excellence program was established 32 years ago to honor those International dealerships that achieve the highest level of performance in terms of operating and financial standards, market representation, and most importantly, customer satisfaction. This award is the highest honor an International dealer principal can achieve from the company.
Navistar spokesperson states, “WATERS Truck and Tractor are clearly committed to growing their business and being recognized by customers as the dealership of choice in their market. We salute them for their dedication and commitment to outstanding customer service, operational excellence and representation of the International brand.”
“Our customers are the top priority and they rely on us to keep their businesses moving,” said Mike Waters, Owner of WATERS Truck and Tractor. “For more than 74 years, our customers have been returning because they know we strive every day to deliver quality International products and services that help drive profits to their bottom line.”
“WATER Truck and Tractor has been a valuable partner of Royal Trucking since 2003,” states Billy Milican, President, Royal Trucking Company. “Since our relationship with them began, we have been able to lower our cost of ownership through better specs, flexible financing, and outstanding service after the sale.”