Awards and Recognitions
In 2002, Mike was honored as the recipient of the prestigious International Truck Dealer of the Year, which is awarded to one dealer from the company’s network of over 400 dealers in North America who exhibit the highest commitment to delivering best in class customer service. In May 2003, Mike was selected as a Regional Finalist for the Ernst and Young Entrepreneur of the Year Award in Manufacturing, Distribution, and Construction category. Mike was one of two Mississippi finalists for the award. In April 2005, Mike was named the American Truck Dealer/ Heavy Duty Trucking Magazine Truck Dealer of the Year. This is the industry’s highest and most respected award. The American Truck Dealer Association includes 2,357 dealers and the Truck Dealer of the Year is selected by Indiana University’s Kelley School of Business. At the NACV Dealer Meeting in October 2019, International Trucks named WATERS within the top 3 performing dealer groups in the US. In 2018, 2020, and 2021 IC Bus named WATERS as a Pursuit of Excellence dealer group. This award is presented to the top 8 dealer groups in North America that achieve the mutual overall strategies of increasing dealer sales, growing market share, progressing the IC Bus 2025 Vision, and community service. In 2018, 2019, 2021, and 2022 International Trucks presented WATERS with the Presidential Award. This award, presented to the top 14 dealer groups in North America, signifies the highest achievement an International Trucks dealer may attain. Performance metrics include operating and financial standards, market representation, and most importantly, customer satisfaction. Each WATERS dealership is Prestige Standard certified. This certification aims to support our shared vision of being the most customer-centric, capable, and aligned network in the industry. A set of 62 standards across 7 different functions of the business are measured. These functions include new truck sales, used truck sales, facilities, service, marketing, parts, and IC Bus. Other awards include various product manufacturers Top Dealer and Top Sales Awards.